maimai Mobile Gaming Platform – Quick Login, Push Notifications & Liga 1

Service availability

We at maimai operate only in jurisdictions where local law permits online gaming and sports entertainment platforms. Our service is not available in countries or regions where online wagering is prohibited by statute. Users accessing our platform from any location are responsible for verifying that such access complies with their own jurisdiction's legal requirements before opening an account or placing any transaction. We respect all jurisdictional boundaries and reserve the right to restrict or suspend access from any territory if local regulation changes or if we detect non-compliance. Service availability is subject to periodic review; we update our coverage and terms as applicable law evolves. No part of our offering constitutes legal or financial advice — users must independently assess the legality of using our platform in their own location.

Account eligibility

To open and use a maimai account, you must be of legal age in your jurisdiction (typically 18 years or older in most regions). We require all new users to complete identity verification (KYC) before deposits or withdrawals are permitted. During this process, you provide your full name, date of birth, and a valid government-issued ID number. Our compliance team verifies this information against regulatory databases to ensure accuracy and to detect any misrepresentation. If verification fails, your account may be suspended pending additional documentation or clarification. We do not permit accounts opened by minors, individuals using false identities, or users previously banned from our platform. Duplicate or linked accounts may be detected through device fingerprinting and billing-address matching; multiple accounts per person violate our terms. Users must agree to our full terms of service and acknowledge that they are using the platform at their own discretion and risk.

Local-law responsibility

All users of maimai are solely responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction. We do not represent or guarantee that access is legal in every location, and we cannot provide legal advice. Before using our services, you should consult local regulations regarding online gaming, sports betting, and casino games in your specific country or province. Laws vary widely — some jurisdictions allow individual users to access international platforms, while others strictly prohibit all forms of online wagering. By opening an account or placing transactions, you acknowledge that you have reviewed applicable local laws and that your access is permissible under your jurisdiction's legislation. If access becomes restricted or prohibited after you open your account, you are responsible for ceasing use immediately. We reserve the right to close any account found to be in violation of local law or our terms.

Data and privacy scope

Our privacy policy (available at /privacy-policy/) describes in detail how we collect, store, and use your personal data. During registration and KYC verification, we collect your email address, full name, date of birth, ID number, phone number, and payment-method details (e.g. DANA or OVO account). This information is used solely for account creation, legal compliance, fraud prevention, and service improvement. We encrypt all data in transit using industry-standard SSL protocols and store it on secure servers with restricted access. We do not sell your data to third parties; we may share it with payment processors, identity-verification services, and regulatory authorities only as required by law. You have the right to request a copy of your collected data, request corrections to inaccurate information, or ask for deletion of your account and associated records (subject to legal retention requirements). Detailed requests should be directed to [email protected] with the subject line "Data Request" and your account email address.

Contact for legal inquiries

If you have questions about our legal compliance, regulatory status, or jurisdiction-specific concerns, you may contact our legal team at [email protected]. We aim to respond to legal inquiries within 5 business days. For general customer support, use [email protected] or the in-app chat feature (typical response time under subject to verification during business hours). For data-privacy enquiries (e.g., GDPR or local data-protection requests), mark your email "Privacy Request" and send it to [email protected] — we will respond within 10 business days as required by applicable law. All official correspondence from maimai will be signed by an authorized representative and may include case reference numbers for tracking. We do not conduct legal business via social media or unverified channels. Users should be cautious of phishing emails and verify any communication by checking the sender's domain against our official website.